FAQ

FAQ

Why are my bills so high?

When it comes to your electric bill, there are many different contributors to high costs, and everyone’s bill will be different, some of the causes are:

The age of your system
How well your home is insulated
The construction of your home including window types
How you use your thermostat settings for heating and cooling
The proper sizing of your heating and cooling system

At the end of the day the Daffan Team will work hard to provide solutions for your rising utility costs!

What is a heat pump?

A heat pump is an air conditioner that has a valve that allows it to cycle between ‘air conditioner’ and ‘heater’. When the valve is switched one way the heat pump acts as an air conditioner. When it’s turned the other way, it reverses the flow of Freon and acts as a heater. Heat pumps can be very efficient when it comes to energy costs. A heat pump also has “emergency heat” for those days the temperatures fall below 38ºF.

Which should we do first? Insulate your home or replace your system?

Think in terms of a whole-home solution for your comfort and efficiency needs! Sometimes, depending on your home and your needs, you can get away with only adding insulation to your home. On the other hand, you may need to replace your system. Most often, you will find a combination of both is the right thing for your family and your home. At Daffan Cooling & Heating we believe in providing options based on your needs and allowing you, the client, to make the best decision for your family and your home.

My system does not cool my home the way I would like, do I need a larger system?

It is possible your system is not properly sized for your home. It is also possible other issues like duct leakage, improper Freon levels, improper duct design or poor installation could be contributing to your discomfort. Always choose a company willing to take the time to evaluate your individual needs to find the right solutions for your family and your home.

What are VOC’s?

Formaldehyde comes from building products, carpet backings and insulation. VOC’s (volatile organic chemicals) can be released from synthetic and composite materials used during the construction, finishing, and furnishing of a home. They can also come from sources such as aerosol sprays, paints, cleaning chemicals, gas cooking appliances, and air fresheners. Each of these resides in your home and can contribute to an unhealthy environment.